- Beijing-based Infobird has built rich experience in the customer engagement industry that covers SaaS solutions such as cloud call center, intelligent telemarketing, AI Chatbots, and has now closed its IPO on the NASDAQ exchange.
- Infobird’s artificial intelligence (“AI”) solutions help clients to minimize costs and maximize potential revenues.
- The company’s self-developed cloud-native architecture and patented AI technologies work with a no-code development platform to help companies focus their efforts and financial outlays where they are most needed.
B2B artificial intelligence (“AI”) solutions company Infobird (NASDAQ: IFBD) is building next-level operations in tandem with the Beijing, China-based company’s April 20 IPO debut on The Nasdaq Capital Market (https://ibn.fm/TPyf7).
Infobird has built a reputation as a premier provider of customer engagement SaaS solutions in China that use automated and smart solutions to maximize value for its clients through reduced corporate costs that don’t impinge on the clients’ ability to generate and increase revenues.
The company’s self-developed cloud cloud-native architecture and patented AI technologies, for example, work with a no-code development platform that allows enterprise-building companies to focus on managing their operations as they know best, while relying on the technological expertise of application builders for only the most necessary development efforts, likewise enabling the automation of AI-empowered call center features to handle many of the routine and repetitive functions that human personnel might otherwise be needed for in large numbers.
Infobird is one of the first enterprises to apply intelligent technology to customer service industry. Over the past decade, the company has built a client base of over 10,000 paid user accounts from 358 customers in finance, education, public services, consumer products and health care. While its primary focus is on key corporations in the finance industry, it has served clients from other industries as well, such as e-commerce giant Alibaba (NYSE: BABA).
As one of the leading software-as-a-service (SaaS) providers in China, Infobird uses a highly successful business model in which centrally hosted software is licensed to customers via a subscription plan that not only generates recurring revenue but also opens wide channels of ancillary revenue streams. The SaaS sector has experienced significant growth in recent years and China is now the second-largest market in the world for cloud infrastructure spending.
During the past 20 years, Infobird has continually expanded its technological boundaries, acknowledging that the “intelligence” of intelligent customer service cannot be realized by a single technology and must instead depend on the interaction and integration of various technological systems.
With the explosion of big data, AI and other technologies, Infobird has continuously integrated voice recognition, intelligent interaction and other technologies into its product research and development.
By integrating big data, AI, cloud computing, 5G and other technologies, the company can provide smart and value-added solutions for all customer engagement processes and thus empower the enterprises to better interact with their customers, to reduce costs for the operation and ultimately to increase sales revenue.
For more information, visit the company’s website at www.Infobird.com/en/index.html
NOTE TO INVESTORS: The latest news and updates relating to IFBD are available in the company’s newsroom at https://ibn.fm/IFBD