- Smart technologies are enabling a new era of intelligent-tech customer services as up to 90 percent of the world’s population is expected to be using smart devices with smart assistant functions in the next few years
- Beijing-based AI solutions company Infobird recently closed its IPO on the NASDAQ exchange to demonstrate its widening reach in delivering intelligent B2B services
- The company has 70 IP rights developed under its cloud-native architecture and AI technologies
- Infobird’s B2B services provide a no-code development platform to help companies focus their efforts and financial outlays where they are most needed in multiple levels of customer service, marketing and management
A mere two decades after the Internet began to insinuate itself into individuals’ everyday lives and 14 years since the launch of Apple’s iPhone introduced the world to touchscreens and truly “smart phones,” the business of buying goods and services is becoming dependent on intelligent technologies and has more of a global outlook than ever.
Artificial intelligence (“AI”) solutions company Infobird (NASDAQ: IFBD), which also was established two decades ago, is demonstrating its commitment to pioneering the next stage of intelligent B2B customer services with its recent debut on The Nasdaq Capital Market, where it plans to raise funding primarily for marketing and technology research and development that widens the number of fields where innovative technologies are used (https://ibn.fm/BoHfd).
On the first day of trading last month, “Infobird Software’s stock triggered a circuit break several times and once rose to a high of 11.25 US dollars,” demonstrating the market’s interest in Infobird’s reputation as a premier provider of customer engagement solutions in China and belief in the value of intelligent and proactive of customer interaction in the customer relationship management as a whole, according to the Google translation of the company’s April 21 Chinese news release (https://ibn.fm/fRiNo).
“Infobird Software pioneered the cloud computing call center, created China’s leading intelligent customer service system, introduced the digital intelligent customer business philosophy, and built a nationwide customer operation and service system, using independent research and development. Technology and excellent products have served more than 70,000 enterprises,” CEO Yimin Wu stated in the news release. “Listing (on Nasdaq) is not the end, it is a new starting point, which means more opportunities and greater responsibilities.”
The news release adds that the new market listing will help Infobird accelerate its global deployment with the support of full-stack and full-chain service capabilities while becoming more open and inclusive to elements beyond its current operating borders.
Infobird is primarily directed toward key corporations in the finance industry but its expansion is demonstrated by its past experiences with clients from other industries as well, such as e-commerce giant Alibaba (NYSE: BABA).
Infobird has 70 independent intellectual property (“IP”) rights backing its self-developed cloud native architecture and AI technologies, serving banking, insurance, medical, retail and other industries.
The present pandemic society influencing the world’s economies has driven intelligent customer technologies higher at an energetic rate. As a recent CIO magazine commentary notes, this effect “can be seen across life, work, and society as industrial applications begin to solve our most pressing issues.”
The article notes that, according to Huawei’s Global Industry Vision (“GIV”) 2025 predictions, an estimated 97 percent of global enterprises will implement digital transformation through intelligent upgrades within the next few years, and that a “staggering” 90 percent of the world’s population will use smart devices with smart assistant functions while global smart home appliances use will grow to 20 billion aided by the integration of big data, AI, cloud computing and 5G network speeds.
“The twenty-year-old Infobird is a young man. We are not short of passion and drive. We hope to open up an unprecedented new path in the field of AI customer business, release more energy under the tide of economic globalization, and contribute to business and society,” Wu stated in the news release.
For more information, visit the company’s website at www.Infobird.com/en/index.html
NOTE TO INVESTORS: The latest news and updates relating to IFBD are available in the company’s newsroom at https://ibn.fm/IFBD
