With the real estate industry on the rise, it is no surprise that agencies are looking for innovative ways to grow their business. In order to better serve clients, companies have to create and maintain a competitive edge. To achieve this, client/customer relationship management (CRM) has become increasingly important and now plays a significant role for real estate operations around the world.
CRM is a strategy used to manage a company’s interactions and relationships with its customers. Real estate CRM can be used to service all clients, including prospects, vendors, buyers, and virtually any other stakeholder. It is important since it allows companies to reach out to a variety of groups via a range of marketing mediums. CRM offers listing management tools, advertising, and professional services to buyers, helping agents to better hold clients for life.
eXp World Holdings, Inc. (OTCQB: EXPI), a rapidly growing Agent-Owned Cloud Brokerage, understands the value of advanced CRM and has entered into a strategic relationship with Commissions, Inc. (CINC), a leading provider of web-based real estate marketing and CRM software for agents and teams across North America.
This new system will be put in place in early 2017 and will enable EXPI agents and brokers to create and have real time views of sales funnels, create reminders and pop-ups, maintain customer records and transactions, and much more. EXPI will be the only large brokerage firm where all agents will be granted access to CINC tools and resources without having to pay any additional fees.
Each EXPI agent will be given his or her own consumer website encompassing local MLS data with a CRM platform giving agents the chance to manage their relationships with clients from the start to the end of a sale. Agents will also be introduced to three mobile apps: CINC Agent App, Houses.net, and Open Houses by CINC.
For more information, visit the company’s website at www.eXpWorldHoldings.com
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